Boston Social Security Offices In Massachusetts

This page provides a list of Boston Social Security office locations in Massachusetts. Select one of the office locations below to get the Social Security office hours, phone number and driving directions. They can help you with questions or issues with your retirement benefits and schedule an appointment, if required.

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Visiting your Boston Social Security Office

The Boston, Massachusetts, region has 67 regional social security offices located throughout the six states that make up the New England area. There is also a central tele-service social security office centrally located in downtown Boston for your convenience.

There are also two disability determination offices at separate locations in the Boston area. To find the social security office that is closest to you, you can consult the handy list located above.

Tips To Prepare for a visit to a Social Security Office

There are many different benefits and services that can be accessed by contacting or visiting your local Boston social security office. In some cases, you may be able to complete the required applications online through My Social Security, the national social security website's secure online portal.

In other cases, however, you may need to schedule a visit in person to your local social security office. A perfect example of this is when you need to apply for a new social security number and card for yourself or a dependent.

Visiting the social security office is not something most people do very often, so it can be a bit anxiety-producing to know exactly how to prepare! We offer these general guidelines to help you prepare to visit us in person.

Be sure to call ahead to verify public office hours, days and times.

Each social security office has the freedom to set its own operating days and hours. Some offices may have certain hours reserved just for more time-intensive appointments, such as applying for a new social security card if you are a legal resident but not yet a U.S. citizen.

The best way to ensure you will always arrive during open hours is to call ahead and set up an appointment at a specific time. This way, you can be sure staff will be expecting you.

Don't worry if you arrive and have a bit of a wait.

There are times when social security staff has back-to-back in-person appointments all day long. When this happens, if one appointment takes a bit longer than expected, you may arrive for your appointment and discover you still have to wait. Also, be aware that longer wait times are the standard if you walk in rather than making an appointment! You can prepare by bringing a book or something to do for work so you can stay occupied while you wait for a staff member to become available to meet with you.

Verify exactly what you need to bring with you during your visit.

There is little in life more stressful than taking the time out of your busy schedule to visit a social security office, only to find out once you arrive that you don't have the necessary documents to complete your request! You can find all the information you need for your visit and find out exactly what to bring with you in this website.


Even if you have visited a social security office before, you may still have questions about how to prepare, what to bring and what you can do during an in-person visit. Please always feel welcome to contact your local social security office by phone or browse this website to learn more and find answers to your questions. These frequently asked questions may also be helpful to you as you prepare for your inperson visit.

I am not a U.S. citizen. Can I still apply for a social security card?

As you are likely aware, we are in a very fluid time in terms of how the U.S. government is handling non-citizens who currently reside in the U.S. Currently, federal law states that if you have been approved for deferred action for childhood arrivals (DACA) through the USCIS and your application to work in the U.S. is also approved, you are eligible to apply for a social security card. You may do this in person at your local social security office in Boston. All legal residents are eligible to apply for a social security card.

I don't have a social security number (or I don't know if I do). Why would I need one?

A social security number is perhaps the single most important identification you can have as a U.S. citizen or legal resident. This number gives you access to the great variety of valuable benefits and services provided by the social security administration, including Medicare, disability benefits, supplemental security income, retirement benefits and many more.

What is My Social Security?

My Social Security is the social security administration's secure online portal for U.S. citizens and legal citizens in Boston and elsewhere. Once you have registered for your free My Social Security account online, you can use the portal to access and change your personal information, apply for a replacement social security card, apply for and receive benefits statements, request a replacement Medicare card, view your estimates of future social security benefits and more. All the information you need before applying can be found on this website.

Are there different kinds of social security cards?

Yes! There are three cards: one for U.S. citizens and two for legal residents.

  • An Unrestricted card
  • A non-work card